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JetBlue Opens Ticket Offices in Havana


Caribbean News Digital Newsroom
Exactly a year after JetBlue made history in Cuba by starting the first commerci

Exactly a year after JetBlue made history in Cuba by starting the first commercial flight between the U.S. and the Caribbean island nation, the New York-based airline has taken just another step to strengthen its commitment to the Cuban market as it opened two ticket offices Friday in Havana.

The two offices are located in Terminal 3 of the Jose Marti International Airport in Havana, and in the Vedado area of the nation’s capital, right on the corner of 23rd Avenue and P Street, in a commercial gallery that harbors most of the air companies headquartered in Cuba.

During the ribbon-cutting ceremony of the second office, Mr. Robin Hayes, President and CEO of JetBlue, thanked the Cuban Ministry of Foreign Relations, the Ministry of Transportation, the Cuban Civil Aviation Authority, the Cuban Aviation Corporation and Commercial Take-Off for being such great partners for JetBlue in this effort.

“It was one year ago this week when we made history by operating the first commercial flight from the United States to Cuba in more than fifty years,” Mr. Hayes told guests and members of the news media organizations in attendance at the opening ceremony.

“It was JetBlue’s intention from the days when we first started charter services six years ago, to offer commercial service to Cuba once permitted to do so, and to build a successful operation that would offer an experience that is personal, helpful, simple and more affordable to Cuban travelers,” the company’s CEO went on to say during his keynote speech.

Mr. Hayes also said that JetBlue is proud to introduce low fares and an outstanding service into the market and is continuously making adjustments to enhance service for its customers and to ensure success for the Cuban market in the long term.

Even though the airline has made adjustments in the course of this first year of operations in Cuba, it has maintained the same number of flights to Havana, Camaguey, Holguin and Santa Clara.

For his part, Ibrahim Ferradaz, Director of Business Operations, Risks and Marketing for the Cuban Aviation Corporation, said that the opening of JetBlue’s office and other American airlines in Cuba clearly shows the companies’ interest and feasibility in operating in Cuba despite the fact that the U.S. economic embargo on Cuba has remained in place for over fifty years.

JetBlue became the first U.S. airline to start commercial flights to Cuba in more than five decades when Flight 387 took off from Ft. Lauderdale, Florida, and landed in the central Cuban city of Santa Clara on August 31, 2016.

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