Virgin Holidays Opens First Concierge Lounge in Florida

Virgin Holidays Opens First Concierge Lounge in Florida
By Michele Herrmann

Virgin Holidays has opened the doors to its first Florida concierge lounge at Hilton Orlando Bonnet Creek, a 5V Favorites Plus hotel.

Positioned on the top floor of the resort, the new concierge lounge will contain two distinct zones. A play zone will keep guests active with three iMacs offering complimentary internet access, a pool table, table football, Wii gaming and binoculars for getting scenic views of nearby Walt Disney World’s theme parks.

For those who prefer to settle down, a relax zone offers a large screen TV so that guests can tune in to various channels or their children can enjoy Walt Disney films. Guests also can borrow a selection of newspapers and magazines, order room service from a special menu, and speak with the Virgin Holidays concierge team to help plan their vacation or—as called by non-Americans—holiday.

The Floridian lounge also will incorporate Virgin Holidays’ “Rockstar” guest experience program. It joins fellow concierge lounges at hotels overseas. They are: Sea Breeze Hotel Barbados; Waves Hotel, also in Barbados; at Atlantis Dubai; and The Hilton Ras al Khaimah in the United Arab Emirates.