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A publication of    Grupo Excelencias
Thursday, 09-02-2010   Issue   662
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TripAdvisor Opens New Hotel Owners’ Center

Monday, 30/03/2009

TripAdvisor launched a new owners’ center (www.tripadvisor.com/owners) to help management teams from hotels, restaurants and attractions manage and optimize their properties’ presence on TripAdvisor.

Each of the more than one million businesses on TripAdvisor has its own individual page with tools personalized for that business. An instant email alert about new reviews for a property is just one of the many tools available to registered managers and owners on the new owners’ center.

Once an owner registers on the site, they can sign up for emails of any new review of their property as a simple customer relationship management tool. They also get links to management response tools, as well as instructions for updating property listings, uploading videos and photos, and much more.

TripAdvisor launched this feature in beta version earlier, and already more than 5,000 hotels, restaurants and attractions are featuring the badges and widgets on their own websites. Property owners can now quickly and easily put a TripAdvisor reviews panel or an award badge for their specific property on their website.

The reviews panel or widget can be customized to include snippets of the most recent guest reviews, ratings and photos of the property or destination from TripAdvisor’s world-leading resource of more than 20 million reviews and opinions.

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1 Comments

IAN WRIGHT (Friday, 01-15-2010 08:42) you wrote:
Dear sir/madam, In September I bought the previously named Beach Inn and have completed major renovations and changed the name to Augusta Bay (I also own Augusta Bay in South Africa - a beautiful 5 star boutique hotel.)I have signed up for your business listing. I have one serious problem which concerns the previous tennants(not owners) of the Beach Inn.These tennants, Jeff and Tina Greene,with no hotel experience,leased the property in January 2009. By the end of August they were bankrupt and left a trail of financial misery on the island.The staff were left unpaid,all utilities since May were unpaid and all food, hardware, landscape and service vendors who gave them credit, were left unpaid. These people,who I have never set eyes on, left in excess of $100,000 of debt. However, they were extremely charming to some of the guests, great party animals and have raving reviews published on Trip Advisor. I am requesting that these reviews (many not true) pertainig to Jeff and Tina Greene be removed, so that Augusta Bay can move forward in a responsible manner and offer your subscribers a great experience. Thanking you, Sincerely, Ian Wright
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