For travel agents looking for new information that help them succeed in spite of the economic slowdown, the American Society of Travel Agents (ASTA) probably had the solution with its new one-day audio conference.

Titled “Surviving & Thriving in the Economic Slow Down - Strategies and Tactics for Building Business Relationships that Close Sales,” the one-day, July 9 conference featured Kimberlee Hayward and is presented by The Center for Business Relationship Strategies.

Hayward is an author and keynote speaker. She covered strategies and tactics proven most effective for building business relationships that close sales, ASTA says. Topics included how to decrease sales and business development expenses 40 percent or more by focusing on only those things that work.